《乞客澄清及道歉聲明》
張欣欣小姐近日與我聯絡,表示我一星期前所發出為G同事及松藝館的平反帖,對張小姐造成影響,亦表示松藝館管理層”Food Story Group”已證實當中部份資料有不實。本人從沒有要針對張小姐而發帖,一直以來亦表明議事論事,對於由報料人提供的一切,原帖亦已細心處理將所有名字刪除。在留言中亦曾多次強調『我唔想開名』。
但對張小姐因為這帖子所造成的困擾及傷害,本人亦深感抱歉。以下為澄清內容:
1. 張小姐並非書寫英文投訴信的客人。而她從來沒有向餐廳作出投訴,無論透過電郵或餐廳Facebook專頁。
2. 松藝館管理層”Food Story Group”- 非松藝館餐廳告知張小姐,已經確認G同事仍在餐廳工作,並沒有因相關事件受影響。而且,G同事亦對本人拒絕提交現在沒有繼續上班或之前被解僱的聲明。
最後,我在此希望喜歡乞客專頁的朋友能夠停止討論/聲討,不論是有關張小姐、松藝館、或其他有關單位。謝謝你們一直的支持。
The Beggar in the Restaurant 乞客
2019年3月25日
_____________________________________________________
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Ms. Cheung has recently communicated with me claiming that my post caused harm to her and that the parent company Food Story group of Artisan de la Truffle confirmed that some of the contents of my post are untrue. The intention of my post was not to go against Ms. Cheung. In all the images and content from my sources, I have carefully hidden names and purposely mentioned on my post I do not want to reveal any names.
However, this post caused harm and trouble to Ms. Cheung, and I sincerely apologize. Here is my clarification:
(i) Ms. Cheung is not the customer who wrote the English complaint letter. She did not make any complaint to the Restaurant or the group company through email or Facebook.
(ii) Ms. Cheung was informed by management of parent company Food Story Group of Artisan de la Truffle, not the restaurant itself, who confirmed that the staff in the incident has not been laid off, and did not have any influence as a result of this incident. Additionally, G staff sent me a message, refusing to submit any disclaimer regarding her original claim that she was laid off, or not working at this moment.
I hope people who like Beggar in the Restaurant can stop discussion or condemnation of either Ms. Cheung, the Artisan de la Truffle, or any individual or organization. Thank you for all your support.
The Beggar in the Restaurant
2019 March 25
complaint letter restaurant 在 Travel with Winny 一起跟昀去旅行 Facebook 的最佳貼文
不是要教大家當奧客,只不過有時候要學會爭取自己的權利😤
今年對於雪梨煙火的門票感到失望,跟宣傳上的照片差超多😠 花了每人NT$8300門票看到這種景色真的會讓人吐血😡
住在雪梨的朋友們一致認為這跟免費的景很像,既沒雪梨大橋,也沒歌劇院,跟遠遠看煙火的感覺很像😑 於是就要我們寫信抱怨,看看有沒有辦法退錢🎫
於是我們寫了一封簡短的郵件給餐廳。說明訂票前還打電話給餐廳經理確定煙火位置,結果跟網路上的圖片差太多,根本就是欺騙消費者!(我們用 misleading 這個字)而且很多人還從世界各地飛來呢!
而且本來說場地是提供食物到凌晨一點🍰 結果看完煙火回來,場地居然已經鎖起來了?! 大家當然只能直接回家🙄
結果隔天餐廳就很瀟灑的說很抱歉我們感到失望,除了手續費其他的錢都會退給我們👀
雖然很可惜這次難得排到假的跨年經驗沒有想像的好,但至少拿到錢心裡比較舒坦。不然我還真的是以後不想再回去雪梨跨年了呢! #結果錢隔天就到了 #心裡舒坦多了
Officially write a complaint letter to Botanic Garden Restaurant in Sydney as we felt disappointed at the fireworks on NYE🎆
The picture on the website was far from real life😠 No harbour bridge nor opera house, friends thought this was a free view😡 We paid AUD$380pp!!!
As it was rare that we get time off in December, we even called the manager to double check with the viewing point 📞 This was such a big disappointment.
Also the venue said they close at 1AM, yet after the fireworks the restaurants were closed and we couldn't go back to get some food😠 Everything in general was just very misleading!
Luckily the manager offered us a full refund minus the servicing fee🎫 At least now I am more willing to go back to Sydney in the future 🙄
complaint letter restaurant 在 Travel with Winny 一起跟昀去旅行 Facebook 的最佳貼文
不是要教大家當奧客,只不過有時候要學會爭取自己的權利😤
今年對於雪梨煙火的門票感到失望,跟宣傳上的照片差超多😠 花了每人NT$8300門票看到這種景色真的會讓人吐血😡
住在雪梨的朋友們一致認為這跟免費的景很像,既沒雪梨大橋,也沒歌劇院,跟遠遠看煙火的感覺很像😑 於是就要我們寫信抱怨,看看有沒有辦法退錢🎫
於是我們寫了一封簡短的郵件給餐廳。說明訂票前還打電話給餐廳經理確定煙火位置,結果跟網路上的圖片差太多,根本就是欺騙消費者!(我們用 misleading 這個字)而且很多人還從世界各地飛來呢!
而且本來說場地是提供食物到凌晨一點🍰 結果看完煙火回來,場地居然已經鎖起來了?! 大家當然只能直接回家🙄
結果隔天餐廳就很瀟灑的說很抱歉我們感到失望,除了手續費其他的錢都會退給我們👀
雖然很可惜這次難得排到假的跨年經驗沒有想像的好,但至少拿到錢心裡比較舒坦。不然我還真的是以後不想再回去雪梨跨年了呢! #結果錢隔天就到了 #心裡舒坦多了
Officially write a complaint letter to Botanic Garden Restaurant in Sydney as we felt disappointed at the fireworks on NYE🎆
The picture on the website was far from real life😠 No harbour bridge nor opera house, friends thought this was a free view😡 We paid AUD$380pp!!!
As it was rare that we get time off in December, we even called the manager to double check with the viewing point 📞 This was such a big disappointment.
Also the venue said they close at 1AM, yet after the fireworks the restaurants were closed and we couldn't go back to get some food😠 Everything in general was just very misleading!
Luckily the manager offered us a full refund minus the servicing fee🎫 At least now I am more willing to go back to Sydney in the future 🙄