Employee engagement has been a hot subject for the past two decades. From defining, measuring and improving employee engagement. The article here shows the top ten ways to improve engagement, customer and employee retention and profitability.
1. Agree on what employee engagement means to your organization.
2. Make engagement a part of the strategy, not something outsourced to HR.
3. Select the appropriate tools and methods for measuring and reporting on engagement metrics.
4. Invest in leadership development programs designed to improve leaders’ ability to engage the team.
5. Make sure leaders and managers have a constant flow of resources on the subject of engagement.
6. Ensure that leaders and managers act on feedback and data.
7. Put engagement on the list of topics for management meetings.
8. Set engagement goals, milestones and KPIs.
9. Measure the impact of your programs and use data to make informed decisions.
10. Maintain a focus on culture management and improvement.
By Izza Lin,
Recruiting Master
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