[🎓背包博士 🎒搶先報 🔥]
#觀光管理10月號 #Tourism_Management
選擇🏨青旅,你重視那些面向呢?🤔
由上海復旦大學和香港科技大學調查828位中國背包客所得的結論如下:
#衛生(Sanitary)
包含公共空間、房間、廁所、蚊蟲、異味、床..
#服務與氣氛(Service and Climate)🤗
包含服務態度、環境安靜、燈光、有家的感覺、好客...
#房間設施(Room Facilities)
包含空間、安全門、裝潢、衛浴設備
#淋浴設備(Shower)🚿
包含熱水夠熱、水壓夠強
#寢具(Bed)🛏
包含舒適度、寢具
個人最重視衛生和熱水還有價格,你們呢?
有遇過什麼難忘的青旅回憶嗎?
#價格因素竟然沒包含
#熱水在南美都要特別找
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⭐️[來源] ⭐️:
❤️Wang, S., Hung, K., & Li, M. (2018). Development of measurement scale for functional congruity in guest houses. Tourism Management, 68, 23-31.
⭐️[延伸閱讀] ⭐️:
❤️Radder, L., & Wang, Y. (2006). Dimensions of guest house service: Managers' perceptions and business travellers' expectations. International Journal of Contemporary Hospitality Management, 18(7), 554-562.
❤️Wang, S., & Hung, K. (2015). Customer perceptions of critical success factors for guest houses. International Journal of Hospitality Management, 48, 92-101.
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