關於 yes or no questions ，我們在網路上蒐集到這些相關的討論、資訊與評價

Receive From God in Times of Prayer

“In nothing be anxious, but in everything, by prayer and petition with thanksgiving, let your requests be made known to God. And the peace of God, which surpasses all understanding, will guard your hearts and your thoughts in Christ Jesus.” (Philippians‬ ‭4:6-7‬ ‭WEB‬‬)

If you are handling stressful situations, remember to pray in tongues and cast that stress unto the Lord.

We have a tendency to be lazy to pray, and to just power through by our fleshly strength. Prayer is often seen as nice to have, or as a last resort. This is not the best way.

Back then, Jesus had many demands placed on Him. He had to minister to multitudes, and in the natural, that is very tiring.

We know that even Jesus got tired because He fell asleep in the boat, amidst the storm.

Jesus had a special way to recharge after dealing with highly-demanding situations. He spent a lot of time alone in the mountains to spend time with the Father in prayer.

“In these days, he went out to the mountain to pray, and he continued all night in prayer to God. When it was day, he called his disciples, and from them he chose twelve, whom he also named apostles: Simon, whom he also named Peter; Andrew, his brother; James; John; Philip; Bartholomew; Matthew; Thomas; James, the son of Alphaeus; Simon, who was called the Zealot; Judas the son of James; and Judas Iscariot, who also became a traitor. He came down with them, and stood on a level place, with a crowd of his disciples, and a great number of the people from all Judea and Jerusalem, and the sea coast of Tyre and Sidon, who came to hear him and to be healed of their diseases; as well as those who were troubled by unclean spirits, and they were being healed. All the multitude sought to touch him, for power came out of him and healed them all.” (Luke‬ ‭6:12-19‬ ‭WEB‬‬)

I believe that Jesus loved going to the mountains so that He could be ever so slightly closer to the Father. He missed being next to the Father in Heaven.

Another reason is that the mountain is desolate and with no distractions.

Spend time with God in many hours of prayer, away from your smartphone, and you will see amazing transformations happen.

When Jesus came down from the mountain, He was fully recharged, able to make right decisions quickly, and the power of the Holy Spirit easily flowed out from Him. Everyone who heard Jesus and touched Him received healing.

When handling stressful situations, if you do not pray, you will be drained. Even if you do not feel like it at first, spend time praying in tongues and with the understanding. Wake up an hour earlier if you have no time.

You will emerge from these sessions full of the anointing upon you, enabling you to handle the demands easily by God’s power and wisdom.

“But this is what has been spoken through the prophet Joel: ‘It will be in the last days, says God, that I will pour out my Spirit on all flesh. Your sons and your daughters will prophesy. Your young men will see visions. Your old men will dream dreams. Yes, and on my servants and on my handmaidens in those days, I will pour out my Spirit, and they will prophesy.” (Acts‬ ‭2:16-18‬ ‭WEB‬‬)

I believe we are in the tail end of the last days, and God is definitely pouring out His Spirit on all flesh. Position yourself to receive prophecy, dreams, and visions from the Lord. Make time to pray!

How do we receive more miracles from God? How does receiving by faith work under the New Covenant of Grace? These questions and more are answered in my book “Messiah’s Miracles: The Power of Having Faith in Jesus Christ” which is available in both digital and paperback formats. Some readers who read it gave great feedback, and I’m excited for you to get it and read too: https://bit.ly/messiahs-miracles

🌻另一個Zoom會議(第二次貼......有補上一些內容)
繼上次的年報導讀會議後, 讓我們再做另一個會議! 這次很榮幸邀請到一位對估值很有見解的股友前輩來帶大家了解估值(恩, 這次我會是主持人, 不是主講人).
主題: 估值(valuation)分享會(Cat: 這不算基礎的估值會議)
主講人: 小揚(from安泰價值投資)
https://www.facebook.com/antaiinvestment　(此為小揚的粉絲頁)
參與者: 具基本估值能力. 若打算參加者, 請事先跟我(請私訊)提出一個關於估值的case study, 到時候可在會議中分享(最好是以投影片形式呈現, 這樣到時候好跟大家分享). 若有估值的問題, 也可以提出.
Case study可以是美股, 也可以是台股.
時間: 台灣時間07/10 (周六)晚間９點.
預計一個小時(不會像上次那樣冗長了😅): 前30分鐘由小揚做分享, 後30分鐘大家分享估值案例&提問
進行方式: 以Zoom進行(之後會私訊會議資訊給參與者)

🌻Morgan Stanley Mid-year Investor Outlook: A tricky transition

https://www.morganstanley.com/ideas/midyear-2021-global-markets-outlook

🌻在您投資生涯中, 有沒有一些觀念讓您受用很多?
下面這位投資名人的好觀念影響我很深. 他的意思是, 一般投資人, 只要能説出三個買一家公司的理由, 就很夠了. 這也迫使我, 每次在買股票時, 問自己對這家公司的了解有多少. 也會去衡量公司的優點與缺點在哪裡.

"It is vital (重要的) that you know what you own, that if I asked you on the street why you like a certain stock, you can give me three reasons. If you don't know how they make their money, who their key clients are and what they make if, then I will tell you that you are over your head and should not own individual stocks."

全文在此:
Jim Cramer: In Times Like This, Go for the Easy Money
Look at the stocks you own. Can you tell me why you've got them? If you can't answer the following three questions, then have a look at several I like right now.

We've endured the meme stock craziness, with all of its love for heavily shorted stocks. We have watched the collapse of bitcoin to levels viewed as shocking, even if they are still more than double where they were not that long ago. We've dealt with Fed officials making it clear that they are no longer on the side of the bulls or the bears. They are on the side of job growth, but are wary of inflation. We've seen the end of the rush to get vaccines, which means that millions of people are going to get the new COVID variant, because there is no natural immunity to it. We've watched as the hopes for an infrastructure bill have collapsed. We've endured shortages of everything from chips to plastic to imported goods and labor.

And we're still standing, yeah, yeah, yeah.

Yep, we are in one of those halcyon moments, where the masks are off -- even if they shouldn't be -- and Americans are back doing what they do best: consume, spend, go out to eat and then consume and spend some more.

There are times in the stock market where the collective mindset is revealed. This is one of those times: Things are cool, it's not a big moment, there's no real news for a bit, it's the historically strong period and we can reach some conclusions about where we are.

When things are like this, it is important to remember that buyers like to revert to tried-and-true companies that thrive no matter what. These are companies that have an edge and are better at what they do than other companies.

You know that I am a great believer in index funds, that the average person doesn't have the time or the inclination to research individual stocks. It's a difficult barrier. I think you need to make time to read the quarterly report and listen to the conference call, to Google articles and, if possible, get some research about the companies you own. It is vital that you know what you own, that if I asked you on the street why you like a certain stock, you can give me three reasons. If you don't know how they make their money, who their key clients are and what they make if, then I will tell you that you are over your head and should not own individual stocks. I am reminded by this, because, once again, without a mask, I can be recognized and if I am not holding "Nvidia the Second," I can carry on a conversation.

I have had many in the last two weeks and when I have asked this litany of questions, I find myself at a loss as to why almost no one knew what they owned. But they thirsted for individual stocks, because they, like me, think things are better post pandemic. No, that's not a facetious comment. Many, many stocks did better with a stay-at-home economy. A huge number.

So what do I do? I revert to what others do when you are stumped about how to stay in touch with stocks, but want to do less homework. That means buying stocks that are accessible, not stocks like Unity (U) or Snowflake (SNOW) or Twilio (TWLO) or Okta (OKTA) .

I revert to normal businesses people know and I suggest they Google some articles, peruse the conference call, but, above all, like the company's products so you can buy more if it goes down.

Here's some that I have been telling people I like:

First is Ford (F) . I think the Ford lineup is amazing. The electric F-150 series will be incredible. I am eager to get a Maverick for my family, because it is a smaller pickup that will get the job done for the myriad little things I need to do with this farm I bought from that crazy bitcoin foray. I like the competitive edge of the CEO, who says he is going to bury Elon Musk when the Lightning comes out. I even think the Bronco is cool as all get out. Most important, though? I think the chip shortage is ending. My semiconductor friends are telling me the foundries are producing more feature-rich chips and that means Ford can pump out the trucks small business people love and need. Plus, the used car prices at last have plateaued, according to their most important pricing index. Halcyon times.

Second, Costco (COST) : The samples are coming back. Tell me you don't love the samples. You need things in bulk. You want low prices. You want to get all of the things that people don't think of with Costco, like insurance, hearing-aids -- hey, they are a fortune -- jewelry, things around the house. You go and you will buy far more than you first came for. My kind of store.

The kids love this American Eagle Outfitters (AEO) , which we just bought for my charitable trust, which you can follow along by joining the Action Alerts PLUS club. Jay Schottenstein, the CEO, came on "Mad Money" recently and it's clear that his Aerie model has real staying power: 26 consecutive quarters of double digit growth. No flash in the pan, that one. Number one brand in jeans for the 15 to 25 year old group. The best in the mall. How did I know this? I see the credit card bills.

I got up this morning to do my physical therapy. I have been doing it ever since I hurt my back in February. I have this really cool pair of sneakers that fit me perfectly and I love them, but I am fortunate enough to have a vacation house and I am always taking those shoes with me.

So I went on Amazon (AMZN) this morning and lo and behold I saw them for half price. I bought two pairs. Then I went over everything I have bought in the last year and got a bunch of those things. Then I bought a pair of binoculars, because mine were stolen. I paid half price.

Yep, Amazon's universal. I was talking to Alexa, while I was ordering, getting some new music on, asking questions. I saw that despite all of the Sturm und Drang of Amazon being late with things, all the delivery dates were within range. I didn't click on any ads, and I didn't need the speed of Web Services, but the whole thing reminded me about how special the darned company is. I don't care if it's ahead or behind plan for the moment. I would just buy some more when it goes down.

Finally, Apple (AAPL) . I think people who don't own Apple should look what they are holding at this very moment. Yes, right now. Or look at what's in your lap or on the table besides your fork. And then think about the bill you paid last night without knowing it. Think about what you bought in the App store yesterday. Think about what would happen if it would break or get stolen or, left in the Uber (UBER) , or heaven forbid, be dropped into the pool or in the, yes, toilet.

There, that's what you buy in halcyon times. Stocks of companies you know that if they go lower, because things get less halcyon, you are fine with it and buy more. If things go up, believe me, you will participate.

So accept the moment. Don't try for the hard money. Go for the easy kind. That's the best kind.

https://realmoney.thestreet.com/jim-cramer/jim-cramer--15692051

Picture: 牡丹(peony)花開. 恨不得院子裡有一塊地是牡丹園.

Dylan100天大了。有人說寶寶100天大是最可愛的時候，你們覺得呢？(正確答案：是的。)
Dylan is already over 100 days old! They say babies are the cutest on this day. What do you think? (The correct answer is: yes.)

寶寶差不多3個月大的’’里程碑’’有下列這些 (每一個寶寶不太一樣，但是如果你的寶寶沒有這些行為的話，建議可以去問看看你的醫生或是專業人士喔！)
Here are some milestones that your baby should have at this age (ask your health provider if you have any questions or concerns):

-寶寶趴撐抬頭
你的寶寶趴著的時候，應該可以把自己的頭跟胸部抬起來。
他們應該可以用手支撐自己的上半身。
Hope you’re doing tummy time!
Your baby should be able to lift up his/her head and chest when lying on their stomach.
See if they can support their upper body with their arms.

-給我給我給我！
他們的手掌會開始開關開關。
實在是太可愛了，誰不愛寶寶的手指頭跟腳趾頭？
這時候也是最適合把一些可以咬的或是磨牙的玩具給他們放在手裡。
可以讓他們有不同的觸感。
Give me that! Give me that!
Their hands should be able to open and close.
Which is oh so cute. Who doesn’t love baby fingers.
But that also means it’s perfect to start putting some chew toys or textured toys into their hands so they can experience different feelings.

-餓餓餓
既然這些可以咬的玩具都在手裡了，寶寶基本上應該 (或是一定！)會放進去嘴巴裡面。
如果手裡沒有玩具，手就會被當成“玩具“放進去嘴巴裡面。
Nom nom nom…
And since those things are in the hands, you better believe it will go INTO the mouth.
And if there’s nothing in the hands, the hands will go into the mouth.

-推推推！
寶寶開始走路了！！！哈哈，開玩笑的啦！但...如果你把寶寶立起來，讓他的腳碰到地板或是其他東西，他會踢或推。如果是躺著也一樣，只要有東西在腳那邊，他們應該會想踢或推。
Push it!
Your baby is walking!! No, just kidding. BUT, if you hold your baby up with the feet touching the floor, they should be pushing up. Or if they’re lying down and there’s something against their feet, the kick and push.

-用愛的眼神看著你！哈哈
寶寶這個時候可以看得到你了，也開始認得你，所以會一直一直一直看你。
眼睛也會跟著你或是玩具動。
還有跟著聲音動 (太大的聲音也會嚇到他們喔！)
寶寶也會發出聲音了！
好好享受那些叭叭叭、嘛嘛嘛、哪哪哪的聲音，有時候也會模仿你講的東西喔！
Stare lovingly at you.
Babies at this age should be able to stare at you intently.
AND also follow movement.
And follow sounds (loud sounds may make them cry!)
And MAKE sounds!
Enjoy the babbling, and gurgling, and occasional mimicking of your sounds and words.

-當然，還有笑容！哎呀，那個會讓你融化的笑容。
3個月大的寶寶，應該可以對你笑了！沒錯，你每次一定會拍至少12萬5千6百27張照片。
And of course, THE SMILE.
By 3 months, babies should be smiling and yes, you will take 125,627 pictures every time they do.

哈佛知識分享: 做生意，七大困難選擇!

七條策略問題 Seven Strategy Questions《第四: 你公司要有邊「十誡」? 有什麼是不可做? 》

Steve Jobs 講過，"People think focus means saying yes to the thing you've got to focus on. But that's not what it means at all. It means saying no to the hundred other good ideas that there are. You have to pick carefully. I'm actually as proud of the things we haven't done as the things I have done. Innovation is saying no to 1000 things."

我完全贊成。Business is about making tough choices. 上三集就講咗 Who is your primary customer? ... 公司股東、顧客、員工，邊個行先? 追數，應追邊三條數?

今集我會同你探討第四個策略問題: What Strategic Boundaries Have You Set? 十誡都有講唔好殺人、唔好姦淫擄掠。 你公司又有邊「十誡」呢?

根據哈佛教授 Bob Simons 呢本書 Seven Strategy Questions，say No 嘅 boundary 有兩種。
1. 避免公司同事們做啲嘢會影響公司嘅聲譽
2. 避免浪費資源去做一啲嘢， 係同公司現有發展策略有衝突

先講一， 唔做影響聲譽嘅嘢!

例如，全球最大嘅零售商 Walmart， 由於佢專注樣樣嘢 來貨價一定要做到最平，行政人員係絕對唔可以接受任何供應商提供嘅禮物或 favors，not even a cup of coffee。 公司曾經試過炒咗個副總裁，因為佢接受咗個供應商請佢食飯 free meal. 同供應商唔建立 任何感情， 做到冷血，咁每個員工先至能夠摙供應商價摙到最盡。

又例如國際著名嘅顧問公司 McKinsey ，覺得大企業客戶嘅信任最重要。佢就講到明客戶嘅資料， 見唔見得光都好，一定唔可以同任何人披露，包括老公老婆。 由於呢個保密條款， 員工犯規? McKinsey 都炒過唔少人。

我自己做商舖基金， 好多人想同我合作買舖。 我全部答案係 No, 我無合作， 因為太多利益衝。 如果最好嘅自己先買，第二好嘅就同你合作，最差嘅先放落個基金，呢個基金就唔使玩。 因此我成日都同人講，我無合作。一係就買我基金，二係就買我基金沽出來間舖。我自己都無買舖，again 我無合作! 你聽日試打嚟搵我， 話有100億同我合作買舖? 你就知我點答你。

第二個 boundary，避免浪費資源去做一啲嘢， 係同公司現有發展策略唔同嘅。Opportunities to avoid!

例如，一開始 Steve Jobs 個 quote， 如果佢乜都做，就冇資源發明 iPod, iPad, iPhone!

美國著名嘅一間payroll-processing company, ADP, stands for Automatic Data Processing Inc., 純粹幫人出人工咁簡單，ADP 就講到明做生意， 如果下面五樣嘢做唔到，就唔做:
(1) Generate US$100 million recurring annual revenue 每年持續收入要高於1億美金
(2) Sustain a 15% growth rate 持續每年15%的增長
(3) Be number one or two in the market, with the potential to be number one in five years 市場內排名第一或第二， 及五年內有機會做到第一
(4) Offer standardized noncustomized products ans services 標準化嘅產品或服務， 唔會嘥時間重新建立就個客
(5) Have a clear exit plan 萬一唔夾，有個好清晰嘅退出計計劃。

以上五點，是但一點唔得? 就唔做。當然唔係永遠都唔變，公司高層每三年可能會因應時世更改一下 what to say No。 但最重要嘅係公司內外同事們都好清晰有乜嘢係唔做， 咁就更加有資源去做應該要做的事。 純粹做 payroll processimg 咁簡單，宜家ADP市值係超過800億美金，等如兩間新鴻基地產， 肺炎後股價都繼續創緊歷史新高。Crazy!

你公司又有乜嘢唔做嘢? 「十誡」都有講唔準殺人、唔準姦淫擄掠，你又有邊「十誡」?

我自己的商舖基金，除咗五六千萬以下嘅香港街鋪，我乜都唔買。 我唔買商場舖、唔買樓上舖、唔買住宅、唔買工廈、唔買商廈、唔買農地、唔買車位、唔買骨灰龕位、唔買日本民宿、唔買英國樓、 唔買法國酒莊，送畀我都唔要。 因為我唔相信咁大隻蛤乸會隨街跳。 我只相信我乜都say no，才有時間專注睇五六千萬以下嘅香港街舖。回報做到最好，咁長遠就能達致目標，擁有1%香港街舖，即約300億港幣。要專注，所有其他嘢都 say No!

你呢? 無論你做緊間茶餐廳、補習社、IT 公司、定開賭場，公司有乜嘢係 off limit? 影響公司聲譽或係同你嘅公司發展策略不一致? What not to do and what opportunities to avoid?

例如，你開間茶餐廳，唔入有荷爾蒙激素嘅貨? 唔用過期食材? 唔會喺有起碼住咗過萬人嘅屋村以外開舖? 唔會賣出品需時超過15分鐘嘅菜種， 以免減低流轉量? Whatever it is! 是否全公司上下同事們都知道?

有興趣聽多啲，就來我五六月份星期六嘅早餐會啦! 下一集同你分享下，How Are You Generating Creative Tension? 點令到同事們在適當 壓力下更有創意?

。。。。。

五／六月份早餐分享會 Topic: The Seven Strategy Questions by Harvard Professor Robert Simons

哈佛分享: 七條做生意策略問題

2012至2014間，我連續三年在哈佛上了 Robert Simons 的堂，畢生受用。我自己成間商舖基金公司都是建基於這本書。

有興趣 sign up la ? 每次限四位 (包括我)。 人多傾唔到計。

5月1日或8日或15日或22日或29日或6月5日或12日，星期六早上9時開始，約三小時。地點中環。

對象: 管理層/生意經營者/創業者，連我限4位。

有興趣參加的話，請 whatsapp 你的名片給 Suki (我助手) (+852) 5566 1335。

大家交流做生意最重要的幾條問題。

我唔係靠呢行搵食，免費，我請食早餐 ? Be friends ..... 有機會到時見你。李根興 Edwin

www.edwinlee.com.hk

聯絡李根興 whatsapp (+852) 90361143

。。。。。。。。。。

購買李根興的【李根興的生意哲學】(最新2020年6月出版 - 定價$198)，或【買舖 要買得 PRO】(定價$198)，連親筆簽名，可 whatsapp Suki (+852) 5566 1335。各大書局也有售。

哈佛知識分享: 做生意，七大困難選擇!

七條策略問題 Seven Strategy Question《第二: 核心價值 - 公司股東、顧客、員工，誰優先? 》

Business is about making tough choices. 上一集就講咗 Who is your primary customer? 誰是你首要顧客?

今集我會同你探討第二個策略問題: 核心價值 - 你是把公司股東、顧客、或員工利益行先?

How do your core values prioritize company shareholders, emoloyees and cuatomers? Who come FIRST? 當有衝突，邊個利益行先?

根據哈佛教授 Bob Simons 呢本書 Seven Strategy Questions，冇話對唔與錯。 但搞唔清楚就一定錯。三選其一，你揀邊個行先?

(1) 公司/股東 (Shareholders) 行先? 李嘉誠就最出名股東行先。佢退休前最後一次主持長和系股東會，被問及一個出色的企業家最重要是什麼，李嘉誠話：「最重要忠誠為股東爭取正常收入，為股東設想，投資有前途項目，派息要合理，將股東利益排第一。」 我諗你咁多年都聽唔少佢講話股東利益排第一。 因此，好多人都話同長實做生意唔簡單， 甚至乎有時畀人感覺 (no offense) 賺到盡， 一蚊一毫都同你計，why? 因為股東利益行先，佢又啱喎。 但做善事? 李嘉誠本人捐幾十幾百億佢就好疏爽，因為唔關股東事。

Core value (核心價值)係股東行先，即係公司利益行先，成日話為公司著想，即係等於話為公司股東著想。 因此好多上市公司， 甚至乎初創企業，都會有 employee stock option，希望員工同公司利益一致。 希望佢哋由朝到晚都諗住 Creating Shareholder Value，為公司 = 為自己增值。

根據呢本 Seven Strategy Questions, AIG (AIA 母公司)、Citigroup、Pfizer 輝瑞藥業都係出名 shareholders 行先的公司，也是好成功的公司。做生意就係先講賺錢， 天公地道。

(2) 有啲公司嘅 Core Value 就係顧客行先 Customers First。例如，Johnson & Johnson 強生，係1943年就 craft 咗呢個 Credo (教義) :

We believe our first responsibility is to the patients, doctors and nurses, to mothers and fathers and all others who use our products and services....

We are responsible to our employees who work with us throughout the world.

We are responsible to the communities in which we live and work and to the world community as well....

Our final responsibility is to our stockholders. Business must make a sound profit....

When we operate according to these principles, the stockholders should realize a fair return.

Johnson & Johnson 的核心價值 core value 係顧客行先、員工第二、community 社群圈子第三、股東利益排第四。

我相信好多公司都係「話」顧客行先， 但有冇寫到好似強生咁清楚呢? 當然我相信更加多嘅公司，就係口講一套，做另一套。 口講顧客行先， 實質上遇到任何金錢利益，就縮數，公司/股東利益行先。

例如你開間茶餐廳， 有啲食材就嚟到期， 喺掉同唔掉的邊緣， 又唔會食死人，但又未必係最靚料，咁你會點? Be honest! ..... 公司賺少啲都揼?你就係顧客行先。 側側膊，唔多覺照用，慳番啲成本? 你就係公司行先。 無話對與錯， 最緊要搞清楚。你知啫，但係全公司同事知唔知? 能唔能夠全部人都言行一致?

(3) 如果我問你，有 covid 肺炎前， 某航空公司嘅股價喺呢道， 現在估計應該係邊? 如果我同你講仲高過肺炎之前，你會唔會信? 肺炎前係每股USD57，依家? USD62，高咗近10%。 佢就係美國西南航空 Southwest Airlines， 記住呢個係全球最多人染病嘅美國喎，有排都未走出疫情。佢就係出晒名 Employee First 嘅公司。Yes! The airline puts employee happiness above customet satisfaction. 員工開心，更重要過顧客滿意程度。

Southwest ranks employees first, customers second, and shareholders third.  員工第一、顧客第二、公司/股東第三。

你有無坐過Southwest Airlines 嘅飛機? 搭飛機通常最悶嘅就係一開始嘅 Safety Annoucement 安全提示。 但如果喺 Southwest? 你會聽有人講 jokes .... 有人 Rap!

呢啲講笑、唱歌、跳舞冇得迫。 員工開心，佢哋就自然會做。 你上網睇到會更多更多其他搞笑例子。

Southwest company blog says: "We believe that if we treat our employees right, they will treat our customers right, and in turn that results in increased business and profits that make everyone happy."

Employees come first 嘅理念，令到Southwest Airlines 每兩秒鐘就收到一份 job application, 每100個人申請，只有兩個人能夠成功獲取錄。2% acceptance rate， 好多傳媒都話去 Southwest 返工仲難過入哈佛! 有好嘅人才，就自然有好嘅服務，有好嘅業績。 亦都因為咁Southest Airlines 一間公司嘅市值，曾經係等於美國所有其他航空公司(American Airlines, Delta, Continental, UA etc)加埋嘅總和，都唔夠佢一間公司值錢。

你唔好以為Southwest Airlines 淨係員工開心喎，根據權威市場研究公司 J.D.Power 2020 survey，Southwest Airlines 嘅顧客滿意程度 customer satisfaction 都係全美國最高，both long and short-haul. 長短途都贏曬!

但老實說，坊間有幾多間公司會大聲講話員工行先? 間間都話顧客行先? 但諗真啲，係唔係真呢? 轉一轉個優先次序， 會唔會有另一番景象呢?

公司/股東、顧客、員工， 係你嘅核心價值邊個行先? 冇話對與錯。 但最緊要搞清楚， 萬一互相有衝突，你會揀邊個先? 係咪全公司上下同事、顧客、股東、合作伙伴都知? 你是否言行一致?

因為錄呢條片，我都問咗自己好多問題。我自己盛滙商舖基金係邊個行先? 我老婆答案即刻答我: 「你梗係員工行先啦! 因為嗰次點點點.... 」

Yes. 我自己商舖基金係員工行先 Employee First 嘅公司。因為我成日都同同事們講:
「錢賺唔晒，最緊要大家 happy!」...
「唔鐘意賺嗰個人嘅錢，就冇賺!」...
「我哋人少少，賺多啲，遠遠好過人多多，個個賺少啲! 大家都想養家活兒，搵到、洗到、身體好!」

我相信只要能夠建立一個好嘅 culture 企業文化， 大家同事們自然會作出個啱嘅決定，買舖賣舖，有條好嘅 team，真係好難輸。 因此，老實說，如果有邊個客唔妥我嘅員工，我通常都會「唔妥」返佢 - 當然呢個要建基於你哋員工嘅信任。

To me ....「顧客不是永遠對的!」 選擇適當的顧客，長遠回報會更佳， 對你選擇嗰班顧客回報都會更佳。我係道都好幸運地同你講，我商舖基金由2016年成立以來加入的同事們，公司基本上係冇人走過。Turnover 近乎零! 你對人點，人就自然對你點! As said ... 錢賺唔晒，最緊要大家同事們Happy! 人客/公司自然賺錢。

你呢? Who comes first in your business? Company/Shareholders, Customers, Employees? 你公司嘅核心價值，邊個是優先? 無論你揀邊個都好，係唔會同你選擇嘅Primary Customers (首要顧客)有衝突， 只會更加強化你服務佢哋嘅能力及提升你競爭力。 最緊要搞清楚 WHO COMES FIRST!

有興趣聽多啲，就來我五月份星期六嘅早餐會啦! 呢兩集同你講咗 Who is your primary customer? 同埋 Who comes first? Company/Shareholders, Customers or Employees?

下一集同你，What Critical Performance Variables Are You Tracking? 追數? 你應該最追幾條數?

。。。。。

五月份早餐分享會 Topic: The Seven Strategy Questions by Harvard Professor Robert Simons

哈佛分享: 七條做生意策略問題

2012至2014間，我連續三年在哈佛上了 Robert Simons 的堂，畢生受用。我自己成間商舖基金公司都是建基於這本書。

有興趣 sign up la ? 每次限四位 (包括我)。 人多傾唔到計。

5月1日或8日或15日，星期六早上9時開始，約三小時。地點中環。

對象: 管理層/生意經營者/創業者，連我限4位。

有興趣參加的話，請 whatsapp 你的名片給 Suki (我助手) (+852) 5566 1335。

大家交流做生意最重要的幾條問題。

我唔係靠呢行搵食，免費，我請食早餐 ? Be friends ..... 有機會到時見你。李根興 Edwin

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聯絡李根興 whatsapp (+852) 90361143

。。。。。。。。。。

購買李根興的【李根興的生意哲學】(最新2020年6月出版 - 定價$198)，或【買舖 要買得 PRO】(定價$198)，連親筆簽名，可 whatsapp Suki (+852) 5566 1335。各大書局也有售。

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