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services business 在 偽學術 Facebook 的最讚貼文
〖認真聽〗教授真心話 😏 | 在家工作(上課)根本就很好 | #用最chill的姿態來上課 | 遠距參與的魔幻時刻 | 在家上班的優缺點 | #遠距有限公司 | WFH的組織傳播爭論 // 李長潔 ft. 阿丹老師、小也老師 💻
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隨著確診人數的下降,疫喵施打的普及,情況發展狀況逐漸轉好,我們已經準備好回到正常美好的日常生活。可以在咖啡館享受午后時光,可以去台南來一場小旅行,可以與親朋好友共處狂歡。
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但,你有想要回去辦公室上班嗎?#遠距工作是不是好像也是一個不錯的選項?🤔
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今天的節目,與 臺灣通傳智庫 的podcast節目「台灣問事」聯播,和世新大學的黃采瑛教授、文化大學的徐也翔教授,一起討論「#遠距課程」、「#在家上班」的可能與不可能。透過Robert C. Pozen與Alexandra Samuel在《遠距有限公司》(Remote, Inc)一書,提供了四個遠距工作時應該注意的組織溝通策略給大家~
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📌 #今天的內容有
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▶ 史上最長暑假,終於開學了
▶ 遠距課程超好玩~
▶ 數位溝通的(不)可能性
▶ 遠距授課是一個「魔幻的時刻」
▶ 用最Chill的姿態來參與
▶ 在家工作的神奇時刻
▶ 紙本公文遞送應該要數位化了吧~
▶ WFH到底有沒有效率
▶ 在家上班的「組織傳播」爭論
▶ 遠距有限公司
▶ 在家工作根本就很好
▶ 工作時最重要的是「八卦」
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📣 #KKbox 聽這裡:https://podcast.kkbox.com/episode/OsPXXbf_70BynlpB4_
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📣 #Firtory 聽這裡:https://open.firstory.me/story/cktxytj3y7jx80939n4q7egeg?ref=android
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📣 #Spotify 聽這裡:https://open.spotify.com/episode/75pLp2muay5h0V9h4CwI5v?si=CpzanfvHQi6rT_zpo-N0pA&utm_source=copy-link&dl_branch=1
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📣 #Apple 聽這裡:https://reurl.cc/KrpKpp
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📲 #FB 完整論述:https://m.facebook.com/story.php?story_fbid=1862370957283854&id=208541192666847
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/// 完整論述 ///
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隨著確診人數的下降,疫喵施打的普及,情況發展狀況逐漸轉好,你是否也在期待日常生活能夠回到平常安定的狀態。可以在咖啡館享受午后時光,可以去台南來一場小旅行,可以與親朋好友共處狂歡。但,你有想要回去辦公室上班嗎?遠距工作是不是好像也是一個不錯的選項?
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▓ #全世界最大的在家上班實驗
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在人手一機的時代,傳播學者José van Dijck(2013)在《連結的文化》中寫到,從Web1.0到Web2.0,就是2001到2012年之間的巨大數位轉型,傳播機器運作下的虛擬交流協作,成為一種重要的社會文化形式。勞動的場景亦無法自外,從電子郵件、互聯網站到同步視訊,組織的內部與外部運作,一直以來其實都被傳播技術與機器介入著(García-Orosa, 2019)。只是當前情景更加促使我們去思考,組織與個人的工作關係裡,技術介入所產生的意想不到的可能與不可能。
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連TIME雜誌都指出:「這是世界上最大的在家上班實驗。」越來越多的工作者與組織因為益情的關係,嘗試了遠距工作的可能性。從組織溝通(organizational communication)的角度來看,隨著組織轉向遠距協作,組織溝通也變得越顯重要。
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各個組織必須依據實際情況的變化,提出相應的工作安排,也留意員工個人的健康。甚至我們可能會突然發現,原本依賴面對面溝通的諸多工作場景中,其實存在著諸多問題,像是敷衍了事的工作規劃、相處不良的人際關係。
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▓ #遠距工作時,組織溝通更重要!
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所謂組織溝通,是指一個組織群體中的語言互動過程,強調由人與關係所建構出來的世界,我們每日的生活都無法離開組織中的訊息產製、互動模式、意義建構、領導統御、文化形塑等多種行為(秦琍琍,2011)。也就是說,幾乎人類生活中的所有事務,都是依靠組織及其協商、合作、交流來達成且構造世界(李長潔,2012)。所以,當人們不能群聚在一起時,究竟會不會造成工作上的不便與劣勢?
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遠距工作對生產力的影響,其實早在80年代時,因電信技術的發展而被討論過,當時的結論是:在家工作根本很好啊,其有較低的物理需求、較高的自主性、可以明確地交出成果。當然,能夠成功在家工作的人,通常有高度的自我激勵與自律能力(Olson, 1983)。不過,還是有研究者認為,工作需要有一個足以提供完全溝通的實體場所,才能促成對話與消減誤解(Kraut et al., 2002)。
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正如我們所經歷的,許多遠距協作的傳播技術已經存在或快速開發中,電子郵件、電子布告欄(bulletin boards)、即時訊息(instant messaging)、共享文件、視訊會議、通報服務(awareness services)等,這些數位技術在很大的程度上,協助了組織成員進行對話溝通,也滿足工作效能(Olson et al., 1997)。
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但也有學者如Kang等人(2020)針對僅依賴於電子郵件的遠距工作進行研究,他們發現,建立在電子郵件「收發」特質上的溝通,使得組織變得支離破碎。需要仰賴更完善的組織訊息規劃,例如定義郵件的重要性層級,才能讓組織成員真正參與到工作的運作中。
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▓ #四個遠距工作時應該注意的溝通策略
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Donald Sull、Charles Sull、Josh Bersin(2020)在麻省理工大學商學院的管理期刊上建議進入WFH的組織與人們,如何更快速、無痛地進入這個新的工作時代。他們找了441位人力資源管理者進行調查,結果發現「參與度」、「生產力」、「連結感」,是當前疫情下遠距工作首要的問題。這些問題除了傳播交流、任務協作的硬體與軟體備整外,更好、更適合的組織溝通設計就是關鍵之處。
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Robert C. Pozen與Alexandra Samuel(2021)在《遠距有限公司》(Remote, Inc)一書中,提供了四個遠距工作時應該注意的組織溝通策略:
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1⃣ #訂好基本規則(ground rules):雖然從前面的討論來看,人們在可以自主控制工作目標時,達到不錯的工作效能。但定立基本的團隊規則,才會幫助組織成員知道自己應該怎麼行動。所以,我們應該確立一套關於工作時間、會議舉辦、電子郵件傳遞、資訊共享的明確指南。人們才不會迷失在居家日常與不斷檢查最新訊息的漫漫長日中。
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2⃣ #建立團隊會議(team meetings):每週的例常視訊會議,不但是為了傳遞最新的組織資訊,分享團隊工作成果,促進知識與經驗的交流。同樣重要的是,除了工作會議,我們應該擁有一段產生社會關係的友誼時光,像是虛擬的「茶水間閒聊」(water cooler),每天早上與同事一起喝一杯咖啡,讓組織成員在遙遠的距離中,仍然可以感受到同理心。此外,在視訊會議時打開鏡頭也是一個重要的溝通策略,其可以展現非語言溝通的暗示,表現許多無法言明的事情。
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3⃣ #善用一對一的交流(one on one):當我們身處在實體辦公室時,一對一的溝通無時無刻都可能會發生。但進入到遠距工作後,一對一溝通的機會便要主動規劃與創造,以確保每一個人都沒有「脫隊」。這種較密切的互動並非用來進行嚴密細微的工作檢查,其目的是在發現組織成員需要支持與幫助的地方,讓每個人都可以獲得足夠的關注。
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4⃣ #確實地評估表現(performance reviews):遠距工作的情況下,我們時常無法獲得足夠的工作反饋與激勵,有時候根本就被埋沒在螢幕背後。所以,清晰明確、容易上手的績效表現評估方式,可以讓組織成員彼此了解工作的成果,知道自己應該維持哪些優秀的做法,以及需要改進哪些盲點,或進一步地微調工作流程。這也是一個不錯的組織學習與個人成長的途徑。
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▓ #數位時代中的組織溝通素養
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遠距工作到底行不行的爭論,就這樣從80年代持續到現在,不管你接受與否,這已然是全世界的人都正在做(或已經做過)的事了。如何在居家上班、遠距工作的情境下,建立有效的組織溝通,尚有著巨大的挑戰。
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我們勢必須要花更多的時間制定工作計畫,穩定溝通的流程,協調各種事務,運用更豐富、更精確的口語表達與人際互動技巧,來創造與嘗試工作的新形態。無論我們是否可以真正地順利地進入「新的後疫情時代」,遠距工作的可能性,與對組織溝通素養的重視與培養,將是這場疫情中珍貴的學習與成果。
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🗂 #參考文獻
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1. Van Dijck, J. (2013). The Culture of Connectivity: A Critical History of Social Media. Oxford University Press.
2. García-Orosa, B. (2019). 25 years of research in online organizational communication. Review article. El profesional de la información (EPI), 28(5).
3. 秦琍琍(2011)。《重返實踐:組織傳播理論與研究》。台北:威仕曼。
4. 李長潔(2012)。組織傳播研究中的論述取徑:一個領域的探索。《傳播與管理研究》,11(2),3-38。
5. Margrethe H. Olson. 1983. Remote Office Work: Changing Work Patterns in Space and Time. Commun. ACM 26, 3 (March 1983), 182–187.
6. Kraut, R. E., Fussell, S. R., Brennan, S. E., & Siegel, J. (2002). Understanding effects of proximity on collaboration: Implications for technologies to support remote collaborative work. Distributed work, 137-162.
7. Olson, J. S., Olson, G. M., & Meader, D. (1997). Face-to-face group work compared to remote group work with and without video. In K. E. Finn, A. J. Sellen, & S. B. Wilbur (Eds.), Video-mediated communication (pp. 157–172). Lawrence Erlbaum Associates Publishers.
8. Kang, R., Zhu, H., & Konstan, J. (2020). Organizational Bulk Email Systems: Their Role and Performance in Remote Work. In microsoft.com.
9. Sull, D., Sull, C., & Bersin, J. (2020). Five ways leaders can support remote work. MIT Sloan Management Review, 61(4), 1-10.
10. Pozen, R. C., and Samuel A. (2021). Remote, Inc.. Harper Business.
services business 在 Facebook 的最讚貼文
Working hard to achieve the healthy and fit body goals before the year end festive season? While its important to increase physical workouts, changing the daily food routine would be a great help too. Healthy foods often give people the impression that they are bland, dry and boring but the team at Pantai Hospital Penang has put in great effort to make things interesting. "Nutra By Pantai" is a new division of service established by the hospital which aims to provide a continuity of care to patients after hospitalization and to take care the wellbeing of the community by offering them suitable healthy food options. All meal recipes are carefully screened through and prepared by a team of experts and are prepared from fresh ingredients with stringent quality control measures to ensure food safety. Amongst the 4 major services provided by "Nutra By Pantai" are Therapeutic Meals, Get Fit Meals, Healthy Snacks and Bakery.
[Post-Surgery Meal] Stuffed Cabbage with Fish and Chicken Meat Ball Soup
[Post-Surgery Meal] Portuguese Style Fish Stew and Mashed Chickpea
[Healthy-Balanced Meal] Honey Grilled Chicken with Green Apple Salad
[Healthy-Balanced Meal] Tom Yam Fish
[Diabetic-Friendly Meal] Chicken Tangine
[Diabetic-Friendly Meal] Teo Chew Style Steamed Fish
[Heart-Healthy Meal] Pan Fried Salmon Quinoa Bowl
[Heart-Healthy Meal] Thai Basil Minced Chicken
How To Order:
Register an account via Pantai Hospital Penang App and hop over to "Nutra By Pantai" and choose the meal as well as effective date. Basic information like address will be required and you will be prompted to check out for payment. The delivery fee will be automatically calculated based on the delivery address.
Additional Information:
Pork-Free
Service Charge: Included in the price
Address: 82, Jalan Tengah, Bayan Baru, 11900, Bayan Lepas, Penang.
Business Hours (for the hospital): 8:30 am to 5 pm on weekdays, 8:30 am to 1 pm on Saturdays. Closed on Sundays.
Contact Number: 604- 643 3888 (or Whatsapp 019-759 8938)
More information on the blog soon!
services business 在 Lukas Engström Youtube 的最佳解答
The first 1,000 people to use this link will get a 1 month free trial of Skillshare: https://skl.sh/lukasengstrm09211
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services business 在 ケニチkenichi Youtube 的最佳貼文
大阪の西成にて豪華ホテルHOTEL Pivot(ホテル ピボット)をで日帰り最高の1人飲みしました。
【今回の1人飲みフルバージョン】
https://youtu.be/RaAi8mfxLCg
【ホテルPivot 新今宮駅前】
https://business-hotel-chuo.hotels-in-osaka.com/ja/
#西成 #ホテル #1人飲み
【毎日投稿SNS】
★Twitter★https://twitter.com/KenichiOsaaka
★Instagram★https://www.instagram.com/kenichiosaka/?hl=ja
年間300軒以上行く私が居酒屋の紹介とグルメツーリングを主に紹介させていただくチャンネルです。
動画投稿本数2500本以上・家族構成4人家族【妻・娘・息子】
【趣味】
居酒屋巡り・グルメツーリング(CB1300)・旅行・キャンプ・囲碁・男料理
撮影機材(・LUMIXーS5・G9・G99・G8・G7※ルミックス大好きです)
LUMIX PROFESSIONAL SERVICES加入
★日本酒検定3級・ウイスキー検定3級・JGC会員・管理理容師★
【関連動画】
寿司1人飲みシリーズ
https://www.youtube.com/watch?v=Lm20x4SKPts&list=PLXLVJgyrX5iuZFWyt5cYkXSjPOkgr-sdb
仕事帰り1人酒シリーズ
https://www.youtube.com/watch?v=AaSIDp-FDzk&list=PLXLVJgyrX5iutDYHcAKBPl6NBgY2R-nHm
西成せんべろシリーズ
https://youtu.be/E0djSlsY3qs?list=PLXLVJgyrX5iuCBR4Z3y0onynSyOIiv8ku
全国グルメシリーズ
https://www.youtube.com/watch?v=MJD-Rb-yxYE&list=PLXLVJgyrX5it9Ueszm9NeQwVuQJ5luXQ8
家呑みシリーズ
https://www.youtube.com/watch?v=V-fOmdq1Itw&list=PLXLVJgyrX5itn1J3vVkVASIDqRx5S2Sn3&index=2&t=2s
旅行シリーズ
https://www.youtube.com/watch?v=e9GeM8IdSB4&list=PLXLVJgyrX5iv76T0tAw_5go1Xs7Khzpww
バイクでラーツーシリーズ(らーめん)
https://www.youtube.com/watch?v=t-FQmRD8Bc4&list=PLXLVJgyrX5ite8228iVVMD8hfNLhuvzUF
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services business 在 Lukas Engström Youtube 的最讚貼文
Check out our newly arrived Ginger shot and other drinks at: https://jbw.tw/lukas
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Apple Podcasts:
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創作者經紀人/Contact person: - Maggie
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The following is the gear I’m using when making my videos. I’m part of Amazon Services LLC Associates Program which means that I will get a small commission if you purchase anything via my links. Any commission I’ll be getting will go straight back into buying new gear for my future videos, so any kind of support is highly appreciated!
Cameras:
Canon EOS R (main camera): https://amzn.to/3fCbINR
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Studio equipment:
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DJI:
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Bag: Lowepro ProTactic BP 450 AW II:https://amzn.to/2NDbCsN
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