🌻
美國聯準會(Fed)在美東時間22日下午2時(台灣23日凌晨2時)宣布利率維持在趨近零的水準,但暗示升息可能會比預期來得快一些,同時也大幅下修今年的經濟展望。
https://udn.com/news/story/6811/5764746
🌻Adobe(ADBE)電話會議內容讀後感
ADBE前兩天發表財報了.
這次ADBE在財報後下跌, 主要是兩個原因(如下). 不過個人覺得是瑕不掩瑜:
1. 因為之前已經漲了不少(投資人期望太高)
2. 因為Digital Marketing這部分的業務受到季節性的影響, 所以表現不是很突出(沒有比預期高出很多)
a. net new Digital Media ARR (3% beat vs guide, vs 15% beat in 2Q21 vs 35% beat in 3Q20).
b. 有分析師在問(“Maybe just -- can we double-click on the seasonality commentary in the quarter? Because if we look at the beat versus guidance on net new digital media ARR, it looks, at the same time you had the weakest beat, but then the strongest guide in the last three years, which kind of speaks to and confirm some of those seasonality comments that you made.)
i. 高層對此的回答是, 主要是疫情後, 加上正值夏季, 大家的日子回復到正常&放假外出, 所以這部分的業務有受到影響(I think going into the quarter, we had expected that the consumer with a little bit more return to normalcy as what's happening in the environment.)
ii. 高層又說了一些話, 不過重點就是他不認為這是甚麼大事”So, net-net, I would say that the growth prospects for that particular business and the growth drivers remain intact. But again, very much in line. And this is what we feel good about the insights that we're getting on the business.”
iii. 也提到, Q4通常會是digital marketing業務的旺季(表現會不俗的意思)
另外, 覺得這次令我印象深刻的是, 當高層與分析師提到這些事情:
• 常在一些公司的電話會議中提到omnichannel這個字(疫情後, 更明顯了). 這次高層也有提到. ADBE可說是omnichannel概念股:
o “I mean, a big part of that is more and more companies are thirdly doing the multi-channel omnichannel, whatever they want to call it. And I think that's only going to continue to be a driver of our Digital Experience Solutions. Because today that stable stakes and so we just look at it and say whether you're shopping in-store over they are shopping online. You need a solution that treats you like a customer that we know of.”
• 網路上影片(video)的興起, 以及串流影音, 有提高了Adobe的營收天花板(用句分析師的術語, 就是TAM (total addressable market) expansion.
• 當使用者製作了越來越多的內容, 內容管理(content management)的能力就越顯重要, 內容上的流程管理(workflow)也越顯重要. Adobe的產品能夠幫內容製作者解決這樣的問題.
• 而Adobe各產品間的相容性, 標準化, 整合能力, 是它的競爭優勢之一:
o And one of the things we did really well is what we called our named user deployment and how, you know, when we have these enterprise licensing agreements, we offer enterprises the ability to download and distribute within the companies. And the more we do training and evangelism of the products, that leads to adoption. So, I would say there's an element of standardization, there's an element of more content.
而最近ADBE有個新聞, 引起了我的注意, 就是它即將在自己的平台上, 提供付款服務(payment service). 根據之前研究SHOP的經驗, 這有可能會對股價造成一定的漲幅:
On Sept. 15, Adobe announced that it will add payment services to its e-commerce platform this year to help merchants accept credit cards and other ways of paying. The move will deepen Adobe's rivalry with e-commerce firm Shopify (SHOP).
For the service, Adobe has partnered with PayPal (PYPL), which will process a variety of payment types, including credit and debit cards as well as PayPal's own payment and buy-now-pay-later offerings.
https://www.investors.com/news/technology/adbe-stock-adobe-beats-fiscal-q3-targets/
接下來該怎麼辦? 對於基本面良好的公司如ADBE, 我能說的就是buy the dip(逢低買進)了. 供參.
🌻The Facebook Files
一個星期前, WSJ上面有個關於FB的大篇幅調查報導. 有興趣的可以看看.
The Facebook Files
https://www.wsj.com/articles/the-facebook-files-11631713039
這篇文章挺長, 也沒有看到華爾街中文版本的完整翻譯, 不過可以看看這篇:
https://on.wsj.com/2ZmFimp
"《華爾街日報》的相關調查顯示,這家社交媒體巨頭心知肚明,其平台會傷害用戶,而且是以該公司常常完全了解的方式造成傷害。目前,全球近半數人口都是Facebook旗下平台的用戶。其中一些證據尤其令人不安:據《華爾街日報》報導,Facebook的內部研究顯示,在報告稱有過自殺念頭的青少年中當中,有13%的英國用戶和6%的美國用戶把這種念頭歸結於Instagram。"
另一篇相關新聞:
https://www.thenewslens.com/article/156683
"《華爾街日報》於13日揭露Facebook的XCheck系統,也就是內部系統中的VIP名單,數百萬名人、政治人物與記者等知名公眾人物都在特別的一份「白名單」之內。"
"這些「貴賓」在社群上發布的內容可以躲過一般的審查系統,即使發布明顯的不當內容,也不會立即被刪除。《衛報》報導,Facebook的獨立監督委員會表示,在閱讀該篇報導後,決定要審查XCheck系統,並要求Facebook對其進行報告與解釋。"
🌻我喜歡的Apple TV影集, "Ted Lasso", 是這次艾美獎的大贏家, 很多主要演員都得獎了.
很高興這兩年, 因為有這部戲的陪伴, 讓我撐過了疫情, 家人離世, 以及一些烏煙瘴氣的事情.
前幾天看演員的得獎影片, 一位娛樂記者問得獎的男配角(也是編劇之一)說, 你覺得這部片的核心思想是甚麼. 他說, be curious, not judgemental.
就像得獎的女演員在劇中一開始是很鴨霸很壞心的球隊主人, 但這樣做是因為被前夫傷透了心, 所以想要弄垮離婚後分到的財產(也是前夫的最愛--球隊); 外表看起來永遠陽光燦爛做啦啦隊的男主角, 在青少年時父親自殺, 造成了他心裡永遠的痛&障礙(讓他在球賽時, 會有突發恐懼症).
我們每個人其實都有很多面, 很多個故事. 尤其在社群, 大家都是萍水相逢, 對彼此的了解都是非常片面的; 而有時候在社群裡, 看到有人會因為只看到一個面向, 就去下斷語. 這其實是人之常情很難避免, 所以我們需要常用第二層思考去提醒自己. 社群裡需要更多的同理心.
“Be curious, not judgmental” – Walt Whitman(惠特曼)(美國詩人)
Picture來源:
https://www.apple.com/newsroom/2021/09/apples-global-hit-comedy-series-ted-lasso-sweeps-the-2021-primetime-emmy-awards-scoring-history-making-win-for-outstanding-comedy-series/
customer experience中文 在 Facebook 的最讚貼文
再次受到美國Adweek委託繪製介紹美國一流資料連接平臺——鏈睿(LiveRamp),鏈睿在文章中提出未來十年關於CX(客戶體驗)對於世界頂級品牌、代理商和發佈商的影響。
Adweek是美國廣告行業周刊,於1979年創立。Adweek涵蓋了創意,客戶與代理商的關係和全球的廣告相關資訊。目前是美國第二大廣告行業刊物,主要競爭對手是Adage。
因為已經是第二次和Adweek合作,藝術總監和他們的編輯團隊都對我的創作非常放心,所以草稿幾乎是一次就通過,我也有一點「自由發揮」的空間,例如加上台北101在背景,或是放上「永和咖啡廳」的中文字樣(因為我住永和)。
而因為他們這個專案是希望插畫能夠做成動態,所以我在構圖和擺置的時候,也特別去考慮到如何讓他們的團隊能有最大的設計動畫的空間。近年來因為種族主義的話題,所以在畫人物時,往往都會被團隊要求,所以得畫不同人種的臉譜,雖然有點麻煩但是還是滿有趣的。
有興趣看動態版的話,可以點此連結!https://www.adweek.com/sponsored/first-party-data-is-your-future/
最後因為他們很滿意我創作出來的結果,所以又幸運的被加錢了🙈🎉🎉🎉
Five illustrations I did for Adweek advertising content collaborated with Global Product Marketing Lead, Identity, LiveRamp.
For the ideas of the illustrations, I focused on how LiveRamp can take care of the CX(customer experience) based on their individual identities. They find a way to delight people by making sure everything customers do anticipate or fulfill their needs.
Hope you enjoy my work, and feel free to click on the link to see the motion look of every illustration.
Many thanks to Raquel Beauchamp for the art direction and the motion designs. :D
#LiveRamp #illustration #illustrator #art #artwork #adweek #advertising #advertisement #customerexperience #CX #socialmediamarketing #socialmedia #future #scifi #插畫 #插畫家 #刊物插畫 #插畫設計 #behance #廣告設計 #廣告插畫 文化部 城市美學新態度 勤美璞真文化藝術基金會 dPi 設計插畫誌 Wacom Taiwan Fliper 插畫.好心情 台北插畫藝術節 Taipei Illustration Fair
customer experience中文 在 moto-one.com.hk Facebook 的最佳解答
〔頭盔王招聘Digital Marketer/店務助理/文書助理〕
頭盔王電單車
去年全港電單車架數增長數目近10000架,作為少數在疫情下逆市擴展的行業,我們正積極擴充業務並急需新血加入!如果你熱愛電單車,希望將這份熱誠分享給更多初次接觸電單車的人,歡迎你加入頭盔王的團隊成為我們的一份子,保障更多騎士行車安全之餘,令更多人愛上駕駛電單車的樂趣!
〔Digital Marketer〕
Work location: Sheung Wan/ Yau Ma Tei
Salary: 22K +, negotiable based on experience
5 Days work
Key Responsibilities:
-Responsible for increasing online sales through connecting with the right audiences, design and execute creative campaigns and continuously improving UI and UX.
-Handle weekly advertising (Digital Marketing) and Commercial strategies
-Lead and plans in brand strategy and providing strategic solutions in fast-paced environment
-Review business priorities, practical solution to business problems proactively
-Work closely with the creative and production team of 50 people.
-Analyse, design, implement lead generation systems on website
-Design and implement Loyalty Program and reduce Abandon Carts
-Conduct user research, user testing, AB testing to optimize customer experience
-Analyze user journey to understand motivation, expose pain points, issues and improvement opportunities
-Responsible for planning, budgeting, executing, monitoring promotion plans to boost business growth.
50% work on general marketing, 50% work on UI/UX
To be successful in this role you will exemplify our CORE values and:
-Degree in Marketing, Journalism, Communications is preferred
5+ years marketing experience at agencies or in-house is preferred
-Experience in Shopify is a bonus
-Strong market business sense and well knowing of the market
-Experience in marketing plans and brand building activities including social media, search engine, digital and media planning
-Strong analytic with good presentation and communication skills, and able to work under pressure
-Excellent command of written and spoken English and Chinese
-Be proactive approach, with extreme confidence in taking ownership of your work and the results it drives
-Attention to detail, consistency and accuracy
-Last but not least, you should be a motorcycle enthusiast and able to share the joy of riding to your audience!
Interested candidate please send your CV to info@helmetking.com
〔店務助理〕
店員(12K - 18K,另有花紅,視乎經驗)
基本要求
-有上進心,肯搏肯捱
-做事細心、有條理
-喜歡與人溝通
-有零售經驗
-有興趣了解電單車
-親善有禮、成熟穩重、主動進取
工作內容
-負責店面日常運作,包括銷售/鋪面上架
-和各間供應商聯繫
-回覆客人查詢
學歷及技能要求
-中五畢業,年齡性別不限
-兩年或以上工作經驗
-中文打字,良好粵語,一般英語及普通話
-通曉普通話、英文優先
工作詳情
-5天半輪更工作、需要周六、周日及假日工作,每天工作10小時
-長短周(可彈性調配)
-勞工假期
員工福利
-醫療保險
-交通津貼
-12天有薪年假
-員工進修資助
-有薪病假﹑婚假、恩恤假
-員工購物優惠
工作地點
-油麻地
如果你自問對人唔生外,鐘意同一班同樣熱愛電單車好玩的同事相處,歡迎聯絡我們!請將簡單的CV email到info@helmetking.com期待你的加入!
〔文書助理〕
〔Administrative Officer/ Administrative Assistant〕
Job Description
-Prepare invoicing
-Execution and monitoring of all regular purchasing duties
-Review payments and receipt transactions
-Prepare company secretarial documents
-Provide clerical and administrative support to the office team
-Assist in ad-hoc job assignments, Pick up and deliver documents.
-Coordinate with team and suppliers in the purchasing scope of work
-Maintain complete and updated purchasing records/data and pricing in the system
-Book Keeping and Data Entry
Requirements:
-Higher Diploma, Associate Degree or above in Business
-Administration or other related disciplines
-1-3 years’ experience in administrative field
-Responsible, good team player, detailed-oriented and organised
-Proficiency in MS Office applications and Chinese Word Processing
-Good command of both written and spoken English and Chinese
-Candidates with more experience and qualifications will be considered as Administration Officer
-Holder of a valid HK driving license (Class 3, 22) is preferred
-Fresh graduates will be considered
We offer competitive remuneration package and comprehensive fringe benefits including:
-5-day work per week
-Discretionary Performance Bonus
-Marriage Leave
-Annual Company Trip
-Staff Shopping Discount
-9 Days Annual Leave
-To embrace the idea of work-life balance, we also endeavor to create a fun and enjoyable environment for our team members.
Interested candidates please apply with FULL RESUME with SALARY EXPECTATION and AVAILABILITY. Please send your CV to info@helmetking.com
customer experience中文 在 體驗為王OUTSIDE IN - 讀書心得 的推薦與評價
Oct 30, 2018 - 體驗為王OUTSIDE IN - 讀書心得這是一本介紹Customer Experience... ... 《體驗為王》 這是一本介紹Customer Experience (CX)的. ... <看更多>
customer experience中文 在 18 顧客體驗 的推薦與評價
... <看更多>